Salesforce data protection

There’s No Substitute for Dedicated Salesforce Data Protection. Here’s Why!

March 30, 2021

By Zack Brigman – Senior Manager, Product Marketing

In March of 2021, Salesforce announced the return of their Data Recovery Service – which provides basic recovery options for businesses. While Salesforce originally decommissioned this service due to reliability considerations, they recently reintroduced the service with the intention of improving its performance in the future. However, even with the recent reinstatement, Salesforce still recommends third-party solutions for comprehensive and pristine data protection. For Salesforce customers, dedicated solutions pick up where native tools leave off – offering robust backup, long-term retention, and granular restoration capabilities to safeguard Cloud data from deletion, corruption, and attack.

Here’s how dedicated protection stands apart:

  • Performance. The Salesforce Data Recovery Service provides basic controls for data recovery, it costs $10k per data restore and can take anywhere between 6 – 8 weeks to complete. And while Salesforce also offers data export options, they are manual, labor-intensive, and can be cumbersome. Dedicated solutions offer purpose-built protection. They are designed to automate backups, retain data in isolated/immutable locations, and recover data on a moment’s notice – optimizing how businesses deliver business continuity.
  • Control. Today’s admins and IT professionals require control and autonomy. And while Salesforce offers a feature-rich and highly available platform, it does not deliver deep backup and recovery capabilities admins demand. Dedicated solutions extend beyond native capabilities to help users protect, preserve, and rapidly recover data with ease. Admins benefit from self-service options, immutable backup copies separate from source data, sandbox seeding for accelerated development and testing, rapid data recovery controls, granular search for item-level-restores, and more.
  • Ease of Use. Administrators, architects, and developers require tools that make their life easier. Whether granularly restoring records, populating sandbox environments, or protecting multiple production orgs, they need data protection that doesn’t feel like a full-time job. With dedicated solutions, today’s businesses get the confidence to know their data is always secure, available, and recoverable – without hassle.
  • Coverage. Data protection doesn’t just end with Salesforce. Businesses need complete coverage across endpoints, SaaS apps, on-prem, and cloud environments. Industry-leading backup and recovery solutions can secure the entire organization for complete end-to-end protection. This means comprehensive data protection across the business (not just Salesforce), for business-wide data protection through a single pane of glass.

Protecting Salesforce data and applications may seem overwhelming, but you don’t have to do it alone. Metallic is here to help, offering award-winning SaaS data protection for your production and sandbox environments. Check out Metallic(TM) Salesforce Backup and get started with your free trial today.

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