Value and flexibility for pricing that fits you
Paying for our product offerings is as straightforward as using them. We believe in an honest system designed for real ROI. See how it works.
How it works
Commit and save
If you want to commit and sign an annual contract, get rewarded with 10-30% savings—or more. Set your monthly commitment level for the year and only get billed for monthly overages if you exceed it.
Sign up through a partner
Sign up through a partner, who will manage your billing, and receive a usage-based bill each month based on your peak usage from the month prior.
Power to grow
More data? You can increase your baseline at any time by increasing your monthly commitment. When we say “power to grow,” we mean it.
Answers to all your pricing questions
Nope! If you wish to pay purely month to month, based on your usage and preferred partner, you can do just that. Though for the best value, we recommend at least a minimum annual commitment of 5TB or 50 users per month.
Nope! Once you’ve committed to a single product, you’ll receive the same commitment tier pricing for all additional offerings if you choose to activate them.
Yep! For a limited time only, if you commit to an annual plan for these amounts you can still receive the 10% off. If you do a pay-as-you-go plan for these amounts you will not receive the 10% discount.
Yes, we allow multi-year commitments. Work with your reseller on eligibility.
Metallic is designed to be flexible and scalable for your business needs. If you scale up and use more capacity than your monthly commitment in any given month, we’ll simply charge you the contracted price per user or terabyte as an overage charge. To avoid recurring overage charges each month, let your customer success rep know that you’d like to purchase more capacity and we’ll update your monthly commitment, pro-rated for the time remaining on your existing contract.
Sure! You can call your partner at any time and increase your annual commitment. You’ll only pay the committed amount for the remaining length of your contract.
Nope! Any increase in commitment will be co-terminated to the end of the original commitment period. For example, if you increase your capacity by 5TB seven months into your original agreement, that commitment will only be for 5 months. At your renewal, you can then re-subscribe for the tier that works for you.
Annual commitment pricing is always upfront for the year (or remaining term). If you wish to pay month to month, you can participate in the pay-as-you-go program without a commitment.
Unlimited Microsoft Azure storage is included in prices for Metallic Endpoint Backup, Metallic Backup for Microsoft Office 365, Metallic Backup for Microsoft Dynamics 365, and Metallic Salesforce Backup. If you choose to use Metallic Cloud Storage for Metallic VM & Kubernetes Backup, Metallic File & Object Backup, or Metallic Database Backup, you’ll be billed for your usage on a monthly basis at 7 cents per GB per month (USD). Or to optimize savings, you can pre-purchase annual storage plans in 1 TB Increments to match your backup plan and receive 10% off. For example, if you purchase 5 TB of Database Backup, you can pre-purchase 5 TB of Metallic storage. Easy!
Metallic hybrid cloud offerings are priced based on “front-end terabytes,” meaning the amount data you have protected is the amount we count. There are no extra charges if you extend your retention, keep multiple backup copies (onsite or offsite), or backup the same data 42 times a day. If you have 1 TB of data that you need to protect, the measurement is 1 TB. Period.
Metallic believes that transparency is key. You should know how much your backup solution is going to cost before you actually run a backup job. Trying to predict and plan for how well your data compresses over time is not transparent or predictable. Also, our software costs shouldn’t dictate your service levels or long-term retention considerations for any data. We know that you have legal retention requirements and want to deliver flexible recovery options for your end-users, so rest assured that those decisions will never drive our software costs up.
It’s always important to know how a vendor measures capacity. In many cases, pricing is based on how much data rests in their “back-end” storage pool. That means you are relying on their data reduction technologies and your own retention policies to drive how much the solution costs. Back-end pricing may be less expensive per TB, but back-end can often grow to 2-3x the front-end data footprint over time, even with deduplication and compression. By measuring front-end terabytes, our pricing is transparent and predictable based on how much data you’re actually backing up.
Ingress, egress, and restore fees are not applicable with Metallic. You just pay one, straightforward subscription cost – without any hidden charges. For customers who prefer to use their own private cloud account for storage (and not Metallic), standard charges associated with this separate account may apply.
Metallic Government Cloud is hosted exclusively on Microsoft Azure Government Cloud, are FedRAMP High compliant, and meet the highest confidentiality, integrity, and availability standards recognized by the US government. For more information and pricing, please visit https://metallic.io/government-cloud.
Not at this time. We’re partnering closely with a community of resellers who will manage your billing, and those resellers can advise on their payment methods. Our partners are trained to help you review and manage your billing options.
No – managed services provide additional IT such as monitoring and alert services at a price determined by your Managed Service Provider (MSP) or Managed Security Service Provider (MSSP). Please reach out to our MSPs and MSSPs for a complete list of their services, pricing and TCO calculations.
Metallic is not available for direct or resell purchase in Latin America. In Latin America (and in countries where Metallic is not available yet), you can receive all the benefits of Metallic and of a managed service through our Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs).