Value and flexibility for pricing that fits you
Paying for our product offerings is as straightforward as using them. We believe in an honest system designed for real ROI. See how it works.
Here are your flexible options!
Commit and save
If you want to commit and sign an annual contract, get rewarded with 10-30% savings—or more. Set your monthly commitment level for the year and only get billed for monthly overages if you exceed it.
Power to grow
More data? You can increase your baseline at any time by increasing your monthly commitment. When we say “power to grow,” we mean it.
Sign up through a partner
Sign up through a partner, who will manage your billing, and receive a usage-based bill each month based on your peak usage from the month prior.
Answers to all your pricing questions
When purchasing through our traditional channel partners, an annual commitment is the typical way to purchase. For customers that wish to do a zero-commit / full pay-as-you-go option, we have that available via our Azure Marketplace listing for M365 and Endpoint Backup.
Yes, we allow multi-year commitments. Work with your reseller on eligibility.
If you use more licensing than your subscription allows, we supply a 60-
Yes, there are two pools of products that drive volume discounts; User-based licenses, and Hybrid Cloud Backup (VM&TB) licenses. When you purchase larger quantities of either, they will lead to volume discounts. For example, if you purchase 600 M365 Backup users, and 300 Salesforce Backup users, the total user count would be 900 and qualify you for a volume discount (which begins at 750 users). Recovery Reserve is not eligible for volume discounting. Please work with your reseller to determine pricing based on the quantities required.
Nope! Any increase in commitment will be co-terminated to the end of the original commitment period. For example, if you increase your capacity by 5TB seven months into your original agreement, that commitment will only be for 5 months.
Annual commitment pricing is always upfront for the year (or remaining term).
Unlimited Microsoft Azure storage is included in prices for Metallic Endpoint Backup, Metallic Backup for Microsoft Dynamics 365, and Metallic Salesforce Backup. For Metallic Backup for Microsoft 365, there are Standard (up to 5 GB per user) and Enterprise (up to 50 GB per user) packages available. Hybrid Cloud products (VM, File & Object, and Database Backup) have the option to bring your own storage, purchase Recovery Reserve, or a combination of both.
Metallic hybrid cloud offerings are priced based on “front-end terabytes,” meaning the amount data you have protected is the amount we count. There are no extra charges if you extend your retention, keep multiple backup copies (onsite or offsite), or backup the same data 42 times a day. If you have 1 TB of data that you need to protect, the measurement is 1 TB. Period.
Metallic believes that transparency is key. You should know how much your backup solution is going to cost before you actually run a backup job. Trying to predict and plan for how well your data compresses over time is not transparent or predictable. Also, our software costs shouldn’t dictate your service levels or long-term retention considerations for any data. We know that you have legal retention requirements and want to deliver flexible recovery options for your end-users, so rest assured that those decisions will never drive our software costs up.
It’s always important to know how a vendor measures capacity. In many cases, pricing is based on how much data rests in their “back-end” storage pool. That means you are relying on their data reduction technologies and your own retention policies to drive how much the solution costs. Back-end pricing may be less expensive per TB, but back-end can often grow to 2-3x the front-end data footprint over time, even with deduplication and compression. By measuring front-end terabytes, our pricing is transparent and predictable based on how much data you’re actually backing up.
Ingress, egress, and restore fees are not applicable with Metallic. You just pay one, straightforward subscription cost – without any hidden charges. For customers who prefer to use their own private cloud account for storage (and not Metallic), standard charges associated with this separate account may apply.
Metallic Government Cloud is hosted exclusively on Microsoft Azure Government Cloud, are FedRAMP High In Process – In PMO Review compliant, and meet the highest confidentiality, integrity, and availability standards recognized by the US government. For more information and pricing, please visit https://metallic.io/government-cloud.
Not at this time. We’re partnering closely with a community of resellers who will manage your billing, and those resellers can advise on their payment methods. Our partners are trained to help you review and manage your billing options.
No – managed services provide additional IT such as monitoring and alert services at a price determined by your Managed Service Provider (MSP) or Managed Security Service Provider (MSSP). Please reach out to our MSPs and MSSPs for a complete list of their services, pricing and TCO calculations.