Value and flexibility for pricing that fits you
Paying for our product offerings is as straightforward as using them. We believe in an honest system designed for real ROI. See how it works.
Choose your backup & recovery plan
Usage pricing is based on front-end TB
Optional Metallic Cloud Storage usage is billed separately
How it works
If you want to commit and sign an annual contract, get rewarded with 10-30% savings—or more. Set your monthly commitment level for the year and only get billed for monthly overages if you exceed it.
Sign up through a partner, who will manage your billing, and receive a usage-based bill each month based on your peak usage from the month prior.
More data? You can increase your baseline at any time by increasing your monthly commitment. When we say “power to grow,” we mean it.
Answers to all your pricing questions
Is an annual commitment required?
Nope! If you wish to pay purely month to month, based on your usage and preferred partner, you can do just that. Though for the best value, we recommend at least a minimum annual commitment of 5TB or 50 users per month.
Do I have to buy/commit to all three offers in order to get a commitment discount?
Nope! Once you’ve committed to a single product, you’ll receive the same commitment tier pricing for all additional offerings if you choose to activate them.
Can I still get a discount if I commit to an annual plan under 5TB or 50 users?
Yep! For a limited time only, if you commit to an annual plan for these amounts you can still receive the 10% off. If you do a pay-as-you-go plan for these amounts you will not receive the 10% discount.
Can I do a multi-year commitment?
We currently don’t offer multi-year commitments, because we believe our current model enables proper agility for your growing org.
Can I move to a new pricing tier in the middle of my annual commitment?
Sure! You can call your partner at any time and increase your annual commitment. You'll only pay the committed amount for the remaining length of your contract.
If I increase my commitment mid-term, will I have staggered expiration dates?
Nope! Any increase in commitment will be co-terminated to the end of the original commitment period. For example, if you increase your capacity by 5TB seven months into your original agreement, that commitment will only be for 5 months. At your renewal, you can then re-subscribe for the tier that works for you.
Are commitment costs paid monthly, or all upfront?
Annual commitment pricing is always upfront for the year. If you want to pay month to month, you can participate in our pay-as-you-go program without an annual contract.
Is storage included in my commitment pricing?
Unlimited Microsoft Azure storage is included in prices for Metallic Endpoint Backup & Recovery and Metallic Office 365 Backup & Recovery. If you choose to use Metallic cloud storage for Metallic Core Backup & Recovery, you'll be billed for your usage on a monthly basis at 10 cents per GB per month. Or to optimize savings, you can pre-purchase annual storage plans in 1 TB Increments to match your backup plan and receive 10% off. For example, if you purchase 5 TB of Core Backup & Recovery, you can pre-purchase 5 TB of Metallic storage. Easy!
How are terabytes defined for Metallic Core™ Backup & Recovery?
Metallic Core is priced based on “front-end terabytes,” meaning the amount data you have protected is the amount we count. There are no extra charges if you extend your retention, keep multiple backup copies (onsite or offsite), or backup the same data 42 times a day. If you have 1 TB of data that you need to protect, the measurement is 1 TB. Period.
What are the benefits of a front-end capacity model? Why is Metallic licensed this way?
Metallic believes that transparency is key. You should know how much your backup solution is going to cost before you actually run a backup job. Trying to predict and plan for how well your data compresses over time is not transparent or predictable. Also, our software costs shouldn’t dictate your service levels or long-term retention considerations for any data. We know that you have legal retention requirements and want to deliver flexible recovery options for your end-users, so rest assured that those decisions will never drive our software costs up.
I’ve seen other solutions that have much lower prices per TB. Why is that? Are they measuring something different?
It’s always important to know how a vendor measures capacity. In many cases, pricing is based on how much data rests in their “back-end” storage pool. That means you are relying on their data reduction technologies and your own retention policies to drive how much the solution costs. Back-end pricing may be less expensive per TB, but back-end can often grow to 2-3x the front-end data footprint over time, even with deduplication and compression. By measuring front-end terabytes, our pricing is transparent and predictable based on how much data you’re actually backing up.
Can I purchase directly via credit card?
Not at this time. We’re partnering closely with a community of resellers who will manage your billing, and those resellers can advise on their payment methods. Our partners are trained to help you review and manage your billing options.